The WebStudy Solution Center - Help Desk
The WebStudy® Solution Center provides responsive 24/7/365 support solutions for administrators, instructors and students any time, anywhere via phone and email. Every question is an urgent question for the person asking the question. Our service commitment allows you to grow online educational technology.
Support - Any time, any place
We deliver access to educational technology for classroom use or distance learning with unparalleled ease, speed and flexibility.
- Benefits to your primary customer, your students...
-
- If our online context-sensitive help system doesn't answer your student's technical questions, our "anytime, anywhere" WebStudy support staff will answer them by both phone and email
- Benefits to your internal customer, your faculty...
-
- If our online context-sensitive help system doesn't answer your faculty's technical questions, our "anytime, anywhere" WebStudy support staff will answer by both phone and email
- Benefits to your administrators...
-
- Access to our help desk by phone or email
- Access online issue tracking anytime, anywhere
- Access electronic and hard copy incident reports by request
- Call toll free at (888)-326-4058 Option 3
- Send your help request via email: support@webstudy.com
- Access help using our context-sensitive online system
- For distance education administrators, use our integrated incident tracking and problem resolution system
Testimonials
“I can't thank you enough for helping me with my program glitch last evening at 11:37 p.m.! Your tech person determined the problem immediately. Thanks again.”Joanne Patti, Instructor
“WebStudy is an exceptionally good product, but the service is even more so.”
Mark Corbalis, Director of Technology, Salem Community College
“One of the major advantages WebStudy has is its ability to ‘immediately’ address any problems found by the faculty or students within the course and ‘fix’ them within days.”
BJ Sparks (Barbara Jane Sparks), Faculty, Camden County College