WebStudy Chose the Best
Rackspace Ltd., provides the hardware infrastructure for delivery of the WebStudy CMS. With managed hosting from Rackspace, we insure your students have access to online interactive learning anytime, anywhere.
Hosted by Rackspace, monitored by AlertSite, and secured by Thawte – the WebStudy environment is professionally delivered and will provide the highest level of student and instructor reliability available in any course management application on the market today.
Actions, not words, define Rackspace
Fanatical Support™ is more than a clever slogan. It's Rackspace’s philosophy, mantra, call to action. Going beyond what is acceptable customer service to what is exceptional. And at times, even pushing beyond the exceptional to the inspired.
Fanatical Support isn't simply SLAs and contracts. It's the lengths the
Rackspace individuals and teams go to that ensure those signed pieces of paper
mean something to their customers.
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Zero-Downtime Network™
Without the best network, the best web applications, server infrastructures and
operating system environments are crippled. From its genesis, the Zero-Downtime
Network was designed with one purpose in mind - providing an unequaled and
uninterrupted experience for their customers and end users. Guaranteed.
And this is how the Zero-Downtime Network accomplishes it:
- Not using the network for any purposes other than managed hosting - no telecom services or cable TV service take priority over our customers needs.
- Using only high performance bandwidth, unlike many cheaper hosting providers
- Partnering with nine network providers to provide multiple redundancies in information flow to and from data centers and end users.
- Fiber carriers enter data centers at disparate access points protecting network from complete service failure in the unlikely event of a network cut.
- Rackspace's Proactive Network Management methodology continually monitors and automatically improves the network topology and configuration in real time based on route efficiency and end-user performance, ensuring the fastest and most reliable network connections.
- Maintaining low overall network utilization, providing resiliency from the largest Internet routing issues.
- A highly redundant network configuration co-developed with Cisco to protect against single points of failure at the shared network level (with an option to extend into customer's VLAN environment).
- Partnering with Cisco and Arbor Networks to create ever-improving methods to monitor and secure the network from intrusions.
Rackspace Data Centers
Owning and operating five data centers across the continental US and the UK,
makes the Zero-Downtime Network a reality. Rackspace can engineer them to the
highest levels of security and redundancy without compromise.
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Conditioned Power
- In the unlikely event of a total utility power outage, all data centers' power systems are designed to run uninterrupted with all servers being fed conditioned UPS (Uninterruptible Power Supply) power.
- The UPS power subsystem is N+1 redundant, with instantaneous failover if primary UPS fails.
- For extended utility power outages, routinely tested, on-site diesel generators can run indefinitely.
Core Routing Equipment
- All data centers use only fully redundant, enterprise-class routing equipment.
- All routing equipment is housed in a secured core routing room fed by its own redundant power supply.
- Fiber carriers enter facilities as disparate access points to guard against service failure.